Help & support
How can we help?
Whether you're searching for a salon suite or managing your listings, find step-by-step guides for every feature below.
Finding a Space
Find salon suites that match your needs using Collectivate's search and filter tools.
- 1Go to the Browse page from the navigation menu.
- 2Use the search bar to enter a city, state, or keyword.
- 3Narrow results with filters: service type, price range, lease type (standard or sublease), and more.
- 4Click any listing card to see the full details — photos, amenities, pricing, and owner info.
Tip: Try browsing by state or city from our location pages for a curated view of what's available in your area.
See available spaces plotted on an interactive map to find suites near you.
- 1On the Browse page the map sits beside the results; on a phone, tap the Map button at the bottom of the list.
- 2Numbered circles group nearby suites — click one to zoom in. Price tags are spaces listed by their owner; small dots are unclaimed directory locations.
- 3Click any pin for a quick preview, then click through for full details. The list follows the map as you move it (turn off "Search as I move the map" to pan freely).
The Salon Suite Rent Index shows typical weekly and monthly suite rent by state and city, so you know what a fair price looks like before you reach out.
- 1Open "Suite prices" from the footer, or look for the rent snapshot on any city page.
- 2Each figure is a median built from listed prices and from rent that professionals report anonymously. A place needs enough data before it shows.
- 3Pay rent for a suite already? Use "Share what you pay" on the prices page, "Add yours" under any city's figures, or the form on a listing that has no published price. Your amount is never shown on its own and your email is never published.
- 4Right after you share, you see privately how your rent compares with the typical rent where you are.
Each listing page shows everything you need to evaluate a space.
- 1Photos — browse the gallery to see the space from every angle.
- 2Amenities — check what's included (WiFi, parking, laundry, etc.).
- 3Pricing — see the rate the owner set, the weekly or monthly equivalent next to it, and the lease terms and move-in date.
- 4Move-in specials — an offer like "First month half off" shows on the card and the listing until the date the owner set.
- 5Reviews — read what other professionals have to say.
- 6Host info — see the owner's profile, response time, and contact details.
Saving & Alerts
Keep track of spaces you're interested in with the favorites feature.
- 1Click the heart icon on any listing card to save it.
- 2View all your saved listings from the Saved page, or from My Collectivate when you are signed in.
- 3Remove a listing by clicking the heart icon again.
Tip: You can save favorites without an account — they're stored in your browser. Create an account to sync them across devices.
Get notified by email when new listings match your criteria.
- 1On the Browse page, look for the "Get notified" section.
- 2Enter your email and your preferred criteria (city, state, service type, max price).
- 3Confirm the alert from the email we send you. Nothing is sent until you do, so nobody can sign up someone else. Signed in and using your own email? It is on right away.
- 4When a new listing is posted that matches, you'll receive an email notification.
- 5Every alert has a link to stop them, and an account with the same email shows your alerts under My Collectivate.
Connecting with Owners
Reach out to a salon owner directly from a listing they manage.
- 1On a listing page, click "Inquire about this space" in the sidebar.
- 2Fill in your name, email, phone, service type, desired move-in date, and a message.
- 3Optionally add where you are licensed, how long you have been licensed, and roughly how many regular clients you have. Owners see it with your message and can tell faster whether the space fits.
- 4Click Send. The owner gets an email right away, and you get a confirmation.
- 5The owner replies to you directly by email to schedule a tour or continue the conversation.
Tip: If you're logged in, your contact details auto-fill to save time.
See what happened to each message you sent.
- 1Sign in and open My Collectivate in the navigation, then See all inquiries.
- 2Each inquiry shows whether the owner's email was delivered or opened, and whether they have replied, scheduled a tour or closed it.
- 3Inquiries you sent before creating your account show up once you confirm the same email address.
Tip: Owners reply by email, so if you have not heard back, check your spam folder before sending another message.
Some listings are built from the public location directories that franchise operators publish, and nobody at that location has joined Collectivate yet. They are marked "Unclaimed listing" on the page.
- 1An unclaimed listing has no inquiry form, because there would be nobody to answer it.
- 2Use the Call button in the sidebar to reach the location directly, or open their website.
- 3Click "Tell me when they join" and enter your email. When the location claims the listing, you get one email saying you can message them here. We tell the location how many people are waiting, never who.
- 4Mention you found them on Collectivate so they know they can claim the listing.
Tip: Pricing is not published on unclaimed listings, so calling is the fastest way to get a real number.
If you rent or have toured a space, your experience helps the next professional.
- 1Scroll to the Reviews section on any listing page.
- 2Click "Write a review" and fill in your rating (1–5 stars) and review text. The topic buttons (plumbing, noise, management, parking, value) add a line to fill in if you are not sure where to start.
- 3Reviews are moderated and will appear on the listing once approved.
- 4If you are signed in and have set that suite as yours under My Collectivate, the review is marked "Tenant when reviewed" (or "Former tenant" after you move). It is what you told us, and the label says so; we do not check leases.
Tip: Unclaimed directory listings do not take reviews until the location joins.
Your home page when you are signed in: your suite, your inquiries, saved spaces and search alerts.
- 1Open My Collectivate in the navigation.
- 2Under Your suite, search for the suite you rent, or enter the city if it is not on Collectivate. Only you see it.
- 3From there you can share what you pay in one step and see how it compares locally, or review your suite.
- 4Moved? Choose "I moved" and pick the new place, or "I don't rent a suite now".
Your Account
Sign up to keep favorites and alerts in one place, follow your inquiries, and auto-fill inquiry forms.
- 1Click "Login" in the navigation menu, then "Sign up".
- 2Choose "I'm looking for a space".
- 3Enter your name, email, and password (8+ characters).
- 4Check your email to confirm your account.
Update your profile, change your email or password, or delete your account.
- 1Go to your Account page (linked in the nav when logged in).
- 2Edit your display name, phone, or service type.
- 3Change your email or password from the respective sections.
- 4To delete your account, scroll to the bottom and follow the confirmation steps.
Have an idea for something we should build? We read every suggestion.
- 1You'll find feature request forms on the Account page, the Saved page, and the Dashboard.
- 2Enter your name, email, and describe the feature you'd like to see.
- 3Our team reviews every submission and uses them to prioritize what we build next.
Frequently asked questions
Common questions
What is Collectivate?
Collectivate is a free marketplace where salon owners list available suites and independent beauty professionals search, filter, and connect directly with owners — no middleman, no fees.
How do I search for a salon suite?
Go to the Browse page and use filters for location, service type, price range, and lease type. You can also browse by state or city from our location pages.
How do I contact a salon owner?
Each listing has an inquiry form in the sidebar. Fill in your details and message, and the owner receives an email notification immediately.
Do I need an account to browse or inquire?
No — you can browse listings and send inquiries without an account. Creating an account lets you save favorites across devices, auto-fill inquiry forms, and submit feature requests.
How do I list my salon suite?
Go to "List Your Space" in the navigation. Fill in your details, add photos, and submit. If you're logged in as an owner, your listing is approved instantly.
Is Collectivate free?
Yes — completely free for both salon owners and beauty professionals. No listing fees, no commissions, no contracts.
How do reviews work?
Beauty professionals can leave reviews on any listing. Reviews are moderated before appearing publicly. Listings with reviews show an average star rating.
Can I manage multiple locations?
Yes — set your host type to "Multi-location" in your dashboard, then add each venue separately. Each venue gets its own page with listings, amenities, and details.
Still need help?
We're happy to help with anything — reach out and we'll get back to you as soon as we can.
Email ushello@collectivate.app