Help & support
How can we help?
Whether you're searching for a salon suite or managing your listings, find step-by-step guides for every feature below.
Finding a Space
Find salon suites that match your needs using Collectivate's search and filter tools.
- 1Go to the Browse page from the navigation menu.
- 2Use the search bar to enter a city, state, or keyword.
- 3Narrow results with filters: service type, price range, lease type (standard or sublease), and more.
- 4Click any listing card to see the full details — photos, amenities, pricing, and owner info.
Tip: Try browsing by state or city from our location pages for a curated view of what's available in your area.
See available spaces plotted on an interactive map to find suites near you.
- 1On the Browse page, scroll down to see the listings map.
- 2Pins represent available suites. Click a pin to see a quick preview.
- 3Click through to the listing for full details.
Each listing page shows everything you need to evaluate a space.
- 1Photos — browse the gallery to see the space from every angle.
- 2Amenities — check what's included (WiFi, parking, laundry, etc.).
- 3Pricing — see the monthly or weekly rate, plus lease terms and move-in date.
- 4Reviews — read what other professionals have to say.
- 5Host info — see the owner's profile, response time, and contact details.
Saving & Alerts
Keep track of spaces you're interested in with the favorites feature.
- 1Click the heart icon on any listing card to save it.
- 2View all your saved listings from the Saved page (linked in the nav).
- 3Remove a listing by clicking the heart icon again.
Tip: You can save favorites without an account — they're stored in your browser. Create an account to sync them across devices.
Get notified by email when new listings match your criteria.
- 1On the Browse page, look for the "Get notified" section.
- 2Enter your email and your preferred criteria (city, state, service type, max price).
- 3When a new listing is posted that matches, you'll receive an email notification.
Connecting with Owners
Reach out to a salon owner directly from any listing page.
- 1On a listing page, click "Inquire about this space" in the sidebar.
- 2Fill in your name, email, phone, service type, desired move-in date, and a message.
- 3Click Send — the owner gets an email notification immediately.
- 4The owner can reach out to you directly to schedule a tour or continue the conversation.
Tip: If you're logged in, your contact details auto-fill to save time.
Share your experience to help other beauty professionals.
- 1Scroll to the Reviews section on any listing page.
- 2Click "Write a review" and fill in your rating (1–5 stars) and review text.
- 3Reviews are moderated and will appear on the listing once approved.
Your Account
Sign up to sync favorites, auto-fill inquiry forms, and manage your profile.
- 1Click "Sign up" in the navigation menu.
- 2Select "I'm a beauty professional" as your role.
- 3Enter your name, email, and password (8+ characters).
- 4Check your email to confirm your account.
Update your profile, change your email or password, or delete your account.
- 1Go to your Account page (linked in the nav when logged in).
- 2Edit your display name, phone, or service type.
- 3Change your email or password from the respective sections.
- 4To delete your account, scroll to the bottom and follow the confirmation steps.
Have an idea for something we should build? We read every suggestion.
- 1You'll find feature request forms on the Account page, the Saved page, and the Dashboard.
- 2Enter your name, email, and describe the feature you'd like to see.
- 3Our team reviews every submission and uses them to prioritize what we build next.
Frequently asked questions
Common questions
What is Collectivate?
Collectivate is a free marketplace where salon owners list available suites and independent beauty professionals search, filter, and connect directly with owners — no middleman, no fees.
How do I search for a salon suite?
Go to the Browse page and use filters for location, service type, price range, and lease type. You can also browse by state or city from our location pages.
How do I contact a salon owner?
Each listing has an inquiry form in the sidebar. Fill in your details and message, and the owner receives an email notification immediately.
Do I need an account to browse or inquire?
No — you can browse listings and send inquiries without an account. Creating an account lets you save favorites across devices, auto-fill inquiry forms, and submit feature requests.
How do I list my salon suite?
Go to "List Your Space" in the navigation. Fill in your details, add photos, and submit. If you're logged in as an owner, your listing is approved instantly.
Is Collectivate free?
Yes — completely free for both salon owners and beauty professionals. No listing fees, no commissions, no contracts.
How do reviews work?
Beauty professionals can leave reviews on any listing. Reviews are moderated before appearing publicly. Listings with reviews show an average star rating.
Can I manage multiple locations?
Yes — set your host type to "Multi-location" in your dashboard, then add each venue separately. Each venue gets its own page with listings, amenities, and details.
Still need help?
We're happy to help with anything — reach out and we'll get back to you as soon as we can.
Email ushello@collectivate.app